mChek

Ahhh... I have been facing a bit too much trouble with this mChek. I really don't understand how or why they are not making things easy.

• First of all, the SIM is not getting the mChek menu items to my mobile, after activation.
• The customer care execs are of no help. They really are worse.
• Then, I went to the internet to recharge directly.
• I have no idea to which mobile my credit card is already locked into. I tried to delete all the previous accounts on which my credit card would have been used.
• Then I tried my debit card & the response is, to use a card given by an Indian bank...Totally ridiculous.
• Then, I went ahead with another credit card & before I could completely understand if the transaction is complete or not, the recharge went thru. Got no idea, how things are said to be made customer friendly & yet, they are so bad.